A3 Technologies, covers redesign of IT infrastructure which benefit our clients with the latest technologies
We are the best partner for implementing new solutions, optimizing current environments, performing technology refresh and upgrades, or providing day-to-day customized technical support.
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Support Delivery Overview
World Class Project/Process management
In-house multi-skilled staff provide backup Tech support to Field Engineers
PMI, ITIL certified, and ITSM trained staff
Dedicated Quality Assurance Staff
Working on ISO 20000 & 27000 certification
24/7/365 support desk
Onsite and Field Support Response
A3 Technologies are a class provider of worldwide dispatch and field support services covering core business Applications, and IT Infrastructure.
Our field service rates are a bit higher than our shop rates, due to the travel costs, and while we are happy to provide service at your location, it is recommended that services be performed in our shop since field visits often result in multiple billable service charges – ie: an initial diagnostic visit, and then a return visit to perform the repairs.